Candidates About
I perform work in the design, implementation,maintenance and support of ServiceNow admin
platform to meet business needs. As part of the ITSM team, I participate as system
administrator including planning and implementation and support of ServiceNow As ServiceNow Engineer. I am administrator in Service-Now including the new customizations and
maintenance.
Worked on customization of incident, problem form on personal instance in ServiceNow.
Creation of fields and tables in ServiceNow.
Creation of SLA on incident table (Response & Resolution SLA).
Implementation of UI policies as per the requirements.
Creation of various client scripts such as auto population of logged in user in caller field.
Basic knowledge of GlideForm and GlideRecord function.
Creation of users and groups and assigning role.
ACL creation.
Various types of report creation.
Creation of service catalog and workflow in ServiceNow.
Knowledge of update set creation and movement.
Creation of knowledge article.
Professional Skills
- Servicenow skillset and having technical knowledge of html css javaf