MRI Software
+919871581508 +918755858889
Full job description
Responsibilities:
Management:
Onboarding: Assist new customers in the onboarding process to get them up to speed quickly.
Account Health Checks: Regularly assess the health of customer accounts.
Training: Offer specialized training sessions, tailored to customer needs
Analyst
Data Monitoring: Track KPIs related to customer engagement and product usage.
Trend Analysis: Identify potential issues before they become problems.
Operations
Tool Management: Administer customer success software and ensure its optimized use.
Process Improvement: Continually assess and improve internal processes.
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