Pacific BPO
Job description:
About the Role
We are looking for proactive and articulate individuals to join our team as AR Executives. If you have excellent communication skills, a passion for helping people, and are open to working night shifts, this is the perfect opportunity to kick-start your career.
Key Responsibilities
– Handle customer queries through phone in a clear and professional manner.
– Provide accurate information and resolve issues promptly.
– Follow standard operating procedures and maintain high-quality standards.
– Document interactions and escalate issues to the relevant teams when needed.
– Ensure a high level of customer satisfaction through timely support.
– Work collaboratively with peers and report to the team leader/manager.
– Fresh graduates (Any stream) with strong communication skills
– Comfortable with night shifts.
– Excellent command of spoken and written English
– Basic computer knowledge and good typing speed
– Positive attitude and willingness to learn
– Immediate joiners preferred
What You will Get
– Attractive salary.
– Cab facility.
– 5-day work week
– Comprehensive training and mentorship
– Growth opportunities within the organization
– Fun work culture with regular engagement activities
Role: Voice / Blended – Other
Industry Type: Analytics / KPO / Research
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended