Nikhil Bhaskar


    Nikhil Bhaskar

    Business Analyst

    Member Since 2024

    Candidates About

    About Me

    Dedicated professional with 4 years experience in digital

    banking products, specializing in meeting the unique needs of

    MSME businesses.

    Proven track record of working collaboratively with cross-

    functional teams, including product development and branch

    operations, to deliver comprehensive product solutions that

    drive business growth and enhance customer satisfaction.

    Adept at leveraging data analytics to convert customer

    acquisition strategies into actionable insights for informed



    Professional Experience

    Paytm | Key Account Manager
    ICICI Bank | Product Solution Manager
    LG Electronics | Assistant Area Manager
    September, 2022-February, 2023
    February, 2021 – August, 2022
    June,2019 – July,2020
    Key responsibilities:
    Developed and successfully executed on a strategy to maintain high
    value Clients.
    • Implemented account management processes that increased efficiency
    and improved clients satisfaction
    • Led cross-functional teams in the development and execution of
    account management plans that increased business and grew market
    • Directly managed a portfolio, Driving the growth and the market share for
    • Directly managed – portfolio activation , growth , De-growth and
    • Day to day operations and taking care of process, business inquires,
    leads objection and monitoring the GMV
    • End-to-end business-process, including invoicing, services, brand offer
    activation, SOPs, cross-training
    • MIS preparation, data management, sales enablement, resolve
    customer issues, sales support
    • Working Tools – Excel, large google sheet, CRM , Inventory Management.
    Key responsibilities:
    Advising & assisting clients in providing digital payment & collection
    solutions as per their business models (UPI, Payment gateway, POS
    Terminals, Bizpay 360, Tally Plug in etc.).
    Working collaboratively with Fintech firms such as Paytm, Razorpay,
    Pinelabs, etc. to provide solutions to the clients as per their business
    Collaborating with product and services team to track opportunities and
    recommend the optimal solution.
    Ensuring the stability of income from existing set of clients and explore
    avenues for new income generation from existing as well as new clients.
    Creating an action plan for client retention and acquisition and executing it
    every quarter to increase QoQ revenue and customer base.
    Capability building of the branches by providing daily training and updating
    them with the latest features/pricing of various payment and collection
    bouquet of ICICI Bank products.
    Working side by side on a new project of ICICI BANK by providing digital
    solutions (UPI, POS Terminals, Insta OD, etc.) to non-existing ICICI Bank
    Key responsibilities:
    Experienced leader proficient in managing a dynamic team of 59 sales
    Adept at harnessing data analysis to offer invaluable support and
    recommendations to the sales and marketing teams, driving performance
    Dedicated to optimizing team performance, I excel in monitoring, training,
    and motivating personnel, providing strategic direction to elevate sales
    effectiveness and communication.
    My expertise extends to meticulously monitoring and analyzing sellout data,
    ensuring the productivity of salespersons at retail locations. Through this
    data-driven approach, I consistently achieve sellout growth, leveraging
    analytics to make informed decisions and drive business success.

    Professional Skills

    • Advance Excel and Relationship Management
    • Data Handling
    • Team Handling

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